Revenue Autopilots

AI Receptionist

Calls you cannot take get answered, qualified and booked — including out of hours — plus instant missed-call text-back.

In a study of 85 small businesses across 58 industries (411 Locals), only about 37.8% of calls were answered live — roughly 62% went unanswered, and 85% of those callers never called back. Our AI Receptionist answers the calls your team cannot take, asks the intake questions, books the job into your calendar and CRM — and any missed call gets a text within moments, before the caller dials your competitor.

What is included

✓AI voice agent answers overflow and out-of-hours calls using your services, areas, pricing guidance and booking rules
✓Captures caller name, number, job type and urgency on every call
✓Books the enquiry into your calendar, or flags it for callback as agreed
✓Missed-call text-back: any missed call automatically receives a text within moments
✓Call summaries and recordings (where legally permitted and enabled) available to you
✓Monthly management: transcript review, knowledge and prompt updates, call-quality checks
✓Go-live in 7–14 days

Scope & limits — stated upfront

•500–1,000 voice minutes per month included depending on package; overage charged or upgraded by agreement — never silently
•One location and up to two call flows in the standard setup; more flows quoted separately
•The agent works from the knowledge base and rules you approve — it does not improvise prices or promises

The Receptionist, In Action

One evening call, handled end to end

Live · Answered in <1 ring · 7:42 PM

•••

Bright Windows & Doors (fictional example business)

Caller

Hi, our front door was damaged in the storm last night. Can someone come out this week to measure for a replacement?

Missed call · After hours · 7:42 PM

AI Receptionist · BrightDoor

Of course — I can book a free measure visit. Is Thursday morning or Friday afternoon better for you?

Caller

Thursday morning works. It's the house on Maple Drive.

AI Receptionist · BrightDoor

Booked for Thursday 10:00 am. I've sent a confirmation text, and the team has your details and door photos request.

✓ Confirmation text sent · Lead logged in CRM

Booked: Thu 10:00 AM · Measure · SMS ConfirmedPipeline →

CRM logged · Follow-up scheduled · Handled end to endExample only

Example conversation for a fictional business, shown so you can see exactly what the system does. Your receptionist is trained on your services, areas and booking rules.

Your View — Example

A job summary lands in your CRM after every call

Job summary: Water heater replacement — quote visit requested
Caller: Homeowner, called 7:42 pm (after hours) · details verified
Action: Visit booked Tue 10:00 am · Confirmation text sent · Lead in pipeline
Recording & transcript attached to the lead record

All panels are labelled examples with a fictional business — the formats are exactly what you receive; the numbers will be yours.

FAQ

Questions, answered

Will callers know it is an AI?

The agent identifies itself honestly where required, and call disclosure rules for your market are built into the setup. Callers care most that someone competent answered and booked their job.

What happens on a call it cannot handle?

It captures the caller's details and flags the enquiry for your callback — the lead is never lost, and the summary lands in your CRM.

How does missed-call text-back work?

If a call is missed, the caller automatically receives a text within moments acknowledging them and starting the conversation, so they do not simply dial the next company.

What are the usage limits?

500–1,000 voice minutes per month depending on package. If you go over, we agree an overage rate or an upgrade with you in advance — never a silent charge.

Why is there a setup fee?

Setup is the real work: building your knowledge base (services, areas, pricing guidance), designing the call flow, wiring your CRM and calendar rules, and testing call quality before go-live. The monthly fee then covers minutes, monitoring and updates.

Which platform does it run on?

Established voice platforms of the Retell / Vapi type, selected for call quality at your volume. We demo on the exact stack you will run on.

How fast can it go live?

7–14 days from receiving your services, areas, booking rules and access. Number and messaging setup (including US A2P registration where needed) is scheduled into that window and confirmed in your proposal.

Can it book real appointments?

Yes — into your connected calendar, following your booking rules, with a confirmation text to the customer and the full record in your CRM.

Straight Talk

What AI can't promise — and we won't either

No guaranteed rankings, jobs or leads

Search engines and customers decide outcomes. We guarantee the work, the schedule and honest reporting — never a position or a number of jobs.

AI hands off to humans

Anything outside its approved knowledge — a sensitive complaint, a complex quote — is captured with full context and passed to you. The lead is never forced or lost.

Usage caps are real

Pages, videos, content and 500–1,000 voice minutes are the included caps. Overage is agreed with you in advance — never charged silently.

Results vary, and we say so

Timelines differ by market and competition. If a number goes down, your monthly report says so and states what changes next month.

Where this sits in your enquiry flow

Step 1

Enquiry

Step 2

Instant Response

Step 3

Verified

Step 4

Booked

Step 5

In CRM

Step 6

Follow-Up

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